Return & Exchange Policy
Vidyaas Cosmetic Shop, Baramati, Maharashtra
Effective Date: [Insert Date]
At Vidyaas Cosmetic Shop, we aim to ensure your satisfaction with every purchase. Please read our Return & Exchange Policy carefully before making a purchase.
1. Eligibility for Return/Exchange
You may request an exchange under the following conditions:
- The product is unused, unopened, and in its original packaging.
- The exchange request is made within 3 days of the purchase date.
- You must present the original bill or purchase invoice.
2. Non-Returnable / Non-Exchangeable Items
For hygiene and safety reasons, the following items are not eligible for return or exchange:
- Opened or used cosmetics and personal care items
- Products sold under discount or promotional offers
- Products without the original packaging or bill
- Items that show signs of misuse or damage not caused by us
3. Damaged or Defective Products
- If you receive a damaged or defective product, please report it within 24 hours of purchase.
- Exchange will be done only after proper verification and approval by our staff.
- No cash refunds will be provided — only exchange or store credit.
4. Refund Policy
- We do not offer refunds on any products once sold.
- Only exchange or store credit will be issued where applicable.
5. Special Notes
- Exchange approvals are subject to manager’s discretion.
- Vidyaas Cosmetic Shop reserves the right to refuse exchange if the product doesn’t meet the above conditions.
6. How to Request an Exchange
You can initiate a return/exchange by:
- Visiting our store with the product and original bill
- Calling or messaging us at: [Your Mobile Number]
- Address: Vidyaas Cosmetic Shop, [Full Address], Baramati, Maharashtra